Privacy notice for subscribers
How we collect, store, and use your information
Introduction to your privacy rights
We respect your privacy and are committed to protecting your personal information. This policy explains how data is collected and used during your subscription to galeronivexal.
All data is processed in accordance with UK data protection laws, including the GDPR. Your information is only used for the purposes described here.
What information we collect
We collect data you provide directly and information gathered automatically during website use, always with your consent.
Information you provide directly
- • Full name, email address, and contact number for service communication
- • Payment details for processing your subscription
- • Consultation requests and preferences you submit
- • Any documents or information shared during consultations
- • Feedback or queries sent to our support team
Information collected automatically
- • Device type, browser, and operating system details
- • Pages visited and actions taken on our website
- • IP address and location data
- • Use of cookies and similar technologies
- • Date, time, and duration of your visits
How we use your information
Your information is used to deliver and improve our subscription service, process payments, and respond to your requests.
- • Managing subscription and service access
- • Communicating about appointments and support
- • Processing and confirming payments
- • Improving website and service quality
- • Ensuring security and fraud prevention
- • Meeting legal or regulatory obligations
- • Responding to your feedback or queries
Our promise: Your data is never sold to third parties. We only share it as required to deliver our services or comply with legal requirements.
Who we share your data with
We share your information only with trusted partners who help deliver our service, such as payment processors and IT support.
Service providers
Our service providers are required to protect your data and use it only as needed to perform their roles.
Legal obligations
We may share information to comply with legal or regulatory requests.
Anonymous statistics
We may use anonymised data for analysis and service improvements.
Your data rights
You have rights regarding your information, including access, correction, deletion, and restriction of processing.
- • Right to request a copy of your personal data
- • Right to request correction of inaccurate data
- • Right to request deletion of your data
- • Right to data portability, where applicable
- • Right to object to certain types of processing
- • Right to restrict how your data is used
To exercise your rights, contact our support team using the details below.
How we protect your data
We use technical and organisational measures to safeguard your information from unauthorised access or misuse.
Technical measures
- • Encrypted data transmission
- • Firewalls and secure servers
- • Regular security audits
- • Access controls and monitoring
Organisational measures
- • Staff training on data privacy
- • Strict internal data policies
- • Limited access to personal data
- • Regular reviews of privacy practices
How long we keep your data
We store your information only as long as necessary to provide services or meet legal requirements.
- • Kept for the duration of your subscription
- • Retained until your request for deletion
- • Stored for service and security purposes
- • Kept for required accounting periods
- • Held only with your consent
You may request deletion of your data at any time.
International data transfers
Your data is generally stored in the UK. If transferred outside, safeguards are applied to protect your rights.
- • Transfers only to countries with adequate protection
- • Data processing agreements in place
- • Encryption of sensitive data
- • Regular compliance checks
Cookies and online tracking
We use cookies to improve your website experience. You can manage cookies in your browser settings.
Types of cookies
- • Used for basic site functionality and security
- • Help us analyse website usage
- • Remember your preferences on our site
- • Enable advanced features and settings
You can disable cookies, but this may affect your experience.
Policy changes and updates
We may update this privacy policy from time to time. Significant changes will be communicated to subscribers.
- • Email notifications for key updates
- • Website banners or pop-ups
- • Updated date at the top of this page
- • Direct communication if required
Please review this policy regularly for updates.
Contact our privacy team
For privacy questions or to exercise your rights, contact us below.
galeronivexal
1 St Peter's Square, Manchester, M2 3DE United Kingdom
Phone: +44(0)2165 365663
Email: content@galeronivexal.com
Policy last updated October 4, 2025
Effective from October 4, 2025